It’s guest post day here at Duct Tape Marketing and today’s guest post is from Rachel Daley– Enjoy!
So you’ve made a sale. “YES! I sold my product! Ultimate goal met!”
Mmm… not quite.
One of the most critical post-sale mistakes is to assume that your job is done once you make the sale. What if I told you that you can turn that one sale into repeat sales to grow your business?
Turns out, what you do after the sale is just as important as what you do before. The ultimate success of your business depends on a strong, personable relationship with your customer base to build trust. Customer trust leads to customer loyalty, which leads to customer recommendations, which means more customers!